Choose & pack
Select the repair for your model. Pack your device, then enter the box dimensions and total weight.
MAIL-IN REPAIR · FROM YOUR HOME TO OUR LAUREL SHOP
Great repair.
Without the drive.
Choose your repair, pay for shipping both ways, and print your prepaid shipping label. Send us your device. We repair it and send it home.
Guest checkout · No carrier account needed · US addresses
Pay & print
Enter your address for shipping both ways. After payment, download the label from your order page or order email.
Drop off & relax
Attach the label, hand the box to the named carrier and keep your receipt. We handle the repair and return shipment.
START HERE
What are we fixing?
Pick your device, then select the exact model and repair. One device per order keeps each label and repair together.
Game consolesPlayStation · Xbox · Nintendo→PhonesiPhone · Samsung · More→TabletsiPad & tablet repairs→PCs & laptopsComputer repair services→
Not sure which repair you need? Call 601-699-8246 before purchasing so we can point you to the right service.
BEFORE YOU SHIP
A few minutes of packing.
A safer trip for your device.
- Back up your data and turn the device off. Remove game discs, memory cards and detachable accessories. Do not include passwords, controllers, loose batteries or accessories unless we ask for them.
- Use a sturdy box and cushioning on every side. The device should not move when the box is gently moved. Measure the outside of the packed box and weigh everything together.
- Put your order number and contact details inside. Take photos of the device and packed box for your records. Use the same package measurements you entered at checkout.
- Print the prepaid label and cover or remove old labels. Keep the barcode flat and readable. Drop off with the carrier shown on your label and keep the acceptance receipt.
ALREADY PAID FOR A REPAIR?
Find your order & shipping label.
Use the order number and billing email from your mail-in repair store confirmation. No account is required. If the label is still processing, wait for the ready email; do not place another order.
Cannot find your confirmation? Check spam, then call 601-699-8246 or email support@salvationrepair.com. Orders from the main merchandise shop are separate.
GOOD TO KNOW
Mail-in questions, answered.
When can I download my label?
After successful payment, your order page prepares the inbound label. A download button appears when it is ready, and the label-ready email includes a direct PDF link. If the carrier needs attention, the order page tells you how to get help. Please wait for the label before shipping.
Is shipping free, and do I buy the return label?
Shipping is not free. Checkout shows the carrier cost to our shop and back to your address, in addition to the repair and any applicable tax. You print only the inbound label. We handle the return label when your device is ready.
What address do I enter at checkout?
Enter your own address—the address you are shipping from and where you want the repaired device returned. The prepaid inbound label is addressed to Salvation Repair, 1503 Lakeview Rd, Laurel, MS 39440.
Can I ship overnight?
This online flow uses eligible ground services for used electronics. Please call before ordering if you need a different arrangement. Faster delivery is not available for every device or route and does not shorten the repair queue.
What if I chose the wrong repair or measured the box incorrectly?
Before payment, use “Edit device or box details” at checkout to correct your package. If you already paid, contact us with your order number before shipping; do not buy another label or place a duplicate repair order.
How long does a mail-in repair take?
Total time includes shipping both ways, our repair queue, diagnosis, any approval or parts wait, and testing. An estimate for hands-on repair work is not a door-to-door delivery promise. Call us for current turnaround before ordering.